Luggage

Luggage

Besides hand luggage, passengers are allowed to bring two suitcases of not more than 70x80x20 cm each. One extra piece of luggage may be brought if a fee of DKK/SEK/NOK 100 or EUR 15 is paid. The size of this fee may not be the same in all countries. This fee must be paid in the nearest Eurolines office. On certain distances, luggage fees may occur. Passengers are not allowed to bring animals, packing boxes/ cartons, bicycles, skis and prams on the coaches. However, on certain departures to and from Norway the passenger are allowed to bring one pair of skis and boots. These will considered as one piece of luggage. All luggages must clearly indicate the passengers name, address and destination. Responsibility for luggage

Passengers are responsible for getting their luggage onto the correct coach in connection with loading and change of coach. Lost and damaged luggage will not be compensated. Claims for compensation must be made to the passenger’s own insurance company. Eurolines recommends that all passengers take out special luggage insurance.

Lost luggage

Lost luggage found in the coaches will be stored in Stockholm or Copenhagen for 4 weeks. A service fee of 100 DKK/SEK/NOK or EUR 15 will be charged upon collection.